![]() And when a customer calls, the platform even functions as a lightweight CRM, providing information about the client - though you also can connect with HubSpot or Salesforce for even better context. If you want to create a call center for your business or a dedicated customer service line, OpenPhone gives you the capability that Google Voice lacks. And when teammates use different numbers, calls can be routed or forwarded to the right person with just a few taps. Using the platform, multiple members of your team can access a shared business phone number and collaborate on conversations through comments. OpenPhone: The Google Voice alternative for growing teams These 15 VoIP providers can serve as a replacement for Google Voice and provide the business phone features your team needs. Google Voice isn’t a sustainable phone option - especially if your business is growing - due to its lack of features around call handling, call forwarding and routing, virtual number sharing, and more.
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